Our Customers Say it Best
We can brag about ourselves from now until the last Kubota wears out (which is going to be a long, long time) but what does that really prove? Here's the word from the real experts - our customers.
"Way above the norm"
"Thank you for taking such good care of us. Your service to your customers is way above the norm. In all our years of doing business with different folks we’ve never come across anyone who makes service their number one priority like you do. We tell folks who are looking for tractors or mowers that they must come and see you." - Jo & Tom Blackburn
"...their recommendation was right on"
"We investigated various alternatives for tractor dealer before deciding to make the drive from St. Louis to visit Quarles. We were treated very well right from the beginning. After some discussion regarding what we were looking for, they recommended a tractor they felt would best fit our needs. We test drove several different models before settling on the tractor that they had originally suggested. After the first year of use, I can say without hesitation that their recommendation was right on. And even though it is a 3-hour drive for us, I plan on taking my tractor back to Quarles for service because we felt their overall customer service is outstanding." - Steve and Christine Bollin
"All after you had ‘closed’"
"...I want to thank you for your time spent with my family on Saturday afternoon. I must say that I have never seen such great service in any of the purchases that I have made in the past (homes, cars...). Your honest discussion and answering of questions can be matched by none - all after you had 'closed' for the day!" - Brian G.
"Painless sales experience"
"Just wanted to take a minute to say thanks to you and your staff for the friendly and professional experience I had with the recent purchase of a Kubota (L2800). Certainly all buying experiences should be done just like what I had at your store... Thanks to you for the painless sales experience and please pass on my thanks to Jo Bettes, Tim Vaughn, and Joe (who delivered the tractor). Your entire team knows how to focus on the customer and do business the right way!" - Tom C.
"Outstanding service after the sale"
"I recently had a problem with my Kubota Tractor, even though I didn’t purchase it from you, I was amazed at your response in picking it up. It was picked up within 24 hours from the time I called and was fixed and brought home 48 hours later. It is very rewarding to me as a customer for this outstanding service after a sale. I want to compliment your employees for their friendliness and professionalism. I can understand how your company is successful. I have recommended you to everyone that is in the market for the products you offer." - Paul Rost
"Prompt service follow-up"
"I wanted to personally thank you for the prompt service follow-up on the Kubota tractor I purchased from you a year ago. From delivery to this follow-up service call, your service manager, Tim Vaughn, did an outstanding job. When any of my friends or business associates ask me where to buy Kubota equipment, you’ll get my 100% endorsement. Thanks for the professionalism your business exemplifies." - Jack S.
"...treated us like family"
"My sister and I bought our daddy a Kubota tractor from you this summer. He loves that orange piece of machinery like crazy. I wanted you to know that we could not have had a better experience with the purchase. Every single person we dealt with at Quarles was exceptional and treated us like family. It is a rarity in this day and age to have such superb service." - Cindi K.